Privacy Policy

This policy explains how Viral Web Sem collects, uses, and protects information when you visit our website, request services, or receive communications from us.

1. Information We Collect

We collect details that you submit through forms (name, email, phone, company, project notes), usage data captured by analytics platforms (page views, device type, referral source), and transaction data when you purchase a service plan.

2. How We Use Your Information

We process the information we collect to:

  • Respond to inquiries, provide quotes, and deliver contracted services.
  • Improve site performance, content relevance, and user experience.
  • Send service updates, onboarding resources, and marketing communications you opt in to receive.
  • Comply with legal obligations, payment processing, and record-keeping requirements.

3. Cookies and Tracking Technologies

Viral Web Sem uses essential cookies to enable security and form functionality, analytics cookies to measure traffic and engagement, and marketing cookies to personalize ads on partner platforms. You can adjust cookie settings at any time through the cookie banner or by updating your browser preferences.

Blocking certain cookies may impact site functionality. Analytics and marketing cookies are disabled until you grant consent.

4. Data Sharing

We share information with trusted partners that help us operate the business (hosting, payment processing, analytics, CRM, and support tools). These providers are bound by agreements that limit the use of your data to contracted services.

5. Data Retention

We retain account and project records as long as we provide services or as required for legal and financial purposes. Marketing contacts can be removed at any time by unsubscribing or emailing support@viralwebsem.com.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, email privacy@viralwebsem.com and we will respond within 30 days.

7. Security

We implement SSL encryption, role-based access, and regular reviews of third-party partners to protect your data. No online system is 100 percent secure, so please contact us immediately if you suspect unauthorized access.

8. Contact

Questions about this policy can be sent to privacy@viralwebsem.com or mailed to Viral Web Sem, Ocean City, MD, USA.